Frequently Asked Questions

Everything you need to know about your Damson Madder order.

What is your shipping policy?

We offer standard and express shipping worldwide. Orders are typically processed within 1-2 business days, and tracking information will be sent via email once your package has departed our warehouse.

How do I return an item?

We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to generate a shipping label and start the process.

Are your products sustainably made?

Sustainability is at the heart of Damson Madder. We prioritize recycled fabrics, organic cotton, and ethical manufacturing processes to ensure our environmental impact is as small as possible.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna.

How can I track my order?

Once your order is shipped, you will receive an email containing a unique tracking number and a link to the carrier's website where you can monitor your delivery's progress.

Do you offer international shipping?

Yes, we ship to most countries globally. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.