Returns & Exchanges
We want you to love your Damson Madder pieces, but if something isn't quite right, we offer a 28-day return window from the date of delivery. Items must be returned in their original, unworn condition with all tags and packaging intact.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely package your items in their original packaging, ensuring all original labels and tags are still attached to the garments.
- 3.Ship the Parcel
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our warehouse team has inspected and approved your return, your refund will be processed back to your original payment method within 10 business days.